It’s always a huge relief when your tenancy deposit comes back, even if you’re sure you left everything spick and span when you moved out! After the deposit is released by the protection scheme it’s registered with, you can claim it. But what if you’re one of the thousands of tenants who don’t? What happens […]
Are you a private tenant? Do you feel heating your home and any other fuel use costs you too much? Do you wish your home was better insulated/had a better central heating system/was less drafty? Do you think your landlord should have to improve the energy efficiency of your home? Or not? Do you think […]
Many charities in Scotland will be aware of the value and importance of service user involvement in their work, and we at Shelter Scotland are no different. In recent months, the Communications and Policy department has been reflecting and experimenting on how we can best involve service users in our work and planning.
Ever felt like you’re spending too much money keeping your home warm? Celebrated a win at reclaiming your deposit? Had a rant about your landlord? Looked for advice on your rights as a tenant? Struggled with a rent rise? Criticised the dispute resolution process? Praised your letting agent for a quick and efficient repairs service? […]
At Shelter Scotland, we’re too used to hearing about disputes between tenants and private landlords or letting agents. When these relationships break down often the only thing that can bring about a resolution is an independent decision-maker. This is why it is so important that the Scottish Government has introduced a new tribunal to help […]