From the 1st to the 7th of June each year we mark Volunteers’ Week, a national celebration of the contribution that volunteers make to society. Volunteers are reported to contribute over £2 billion to the Scottish economy each year, and play a vital role in helping Scotland’s communities to thrive. Given this remarkable figure, the […]
Many charities in Scotland will be aware of the value and importance of service user involvement in their work, and we at Shelter Scotland are no different. In recent months, the Communications and Policy department has been reflecting and experimenting on how we can best involve service users in our work and planning.
Ever felt like you’re spending too much money keeping your home warm? Celebrated a win at reclaiming your deposit? Had a rant about your landlord? Looked for advice on your rights as a tenant? Struggled with a rent rise? Criticised the dispute resolution process? Praised your letting agent for a quick and efficient repairs service? […]
On 5th September, Shelter Scotland staff and service users set up in central Glasgow to launch our Homelessness: Far From Fixed campaign. Our campaign is demanding: A safe and affordable home for everyone Help is available for everyone to keep or find a home A strong housing safety net to catch people if they lose […]
In November 2015, Glasgow Housing Support and Prevention Services were given an opportunity to explore the issue of repeat homelessness in Glasgow and to reflect on our role locally in helping those with the most complex needs. We were given the space and resources to embark on an 18 month action research project that would […]