The Shelter Scotland free housing advice helpline answers over 100 calls a day from people across the whole of Scotland and is at the core of the work that we do as a charity, so I wanted to spend some time to tell you what it is the helpline actually does.
Before I joined Shelter Scotland I facilitated many practice sharing forums with local authorities and housing associations. I found that after a hard day at the flip chart, regardless of the topic, whether it was legislative change or service improvement, the key points were invariably as follows: “More training needed” “Better communication” “Lack of resources”.
Last week the Scottish Government released the quarterly update of the official homelessness statistics for Scotland. Unsurprisingly, as a homelessness charity working in Scotland, the publication of these stats always causes a flurry of interest and activity in the office (especially for the more geeky among us). The publication of these figures gives us information […]
On Tuesday 27 November 2012 the First Minister Alex Salmond delivered a lecture on the subject of housing and social justice. The lecture took place at the Scottish National Gallery and was in memory of the late poet Edwin Morgan and marked the 2012 commitment to equalise the right of homeless people to permanent housing.
This was the question, and all that is implied within it, that was doing circuits of logic around my mind whilst I took my seat at the signing of the West of Scotland Housing Options Hub’s protocol in Glasgow recently.