“They treated me as if it was my fault for being homeless. They didn’t treat me with any kind of respect. They treated me like scum to be honest.” Sarah’s words, speaking to my...
Category: Housing advice
Legal and debt advice for those struggling with rent or mortgage arrears
Shelter Scotland’s Housing Law & Debt Advice Service provides specialist legal advice and representation to anyone in the Alloa, Dundee, Falkirk, Forfar, Jedburgh, Selkirk and Stirling...
Vlog: What should I do if my landlord won’t fix problems that are affecting my health?
Our adviser, David, explains what you can do if your landlord won’t fix a problem in your private rented property that is affecting your health such as heating, condensation and damp...
Vlog: What is acceptable wear and tear of my rental property?
A question we often get asked is ‘What is acceptable ‘wear and tear’ of the property I’m renting?’ There are no precise rules on what is ‘acceptable wear and tear’. We’re...
Real Stories: Living with Damp, Mould and Mice
You’ve found the perfect location, it’s a shame the property is riddled with damp, mould and mice, among other issues. Here’s a few of your experiences you wish you’d never had: “Our...